Terms & Conditions 

By engaging Ace Design Cabinets ("we", "us", or "our") to provide goods or services, the Client ("you", "your") agrees to these Terms and Conditions. These terms apply to all quotes, orders, and work carried out unless otherwise agreed in writing. Payment of a deposit constitutes full acceptance of these Terms and Conditions.

"Goods": All cabinetry, joinery, materials, and related items supplied, including custom-built units. "Services": Design, manufacturing, delivery, and installation of cabinetry and joinery. "Quote": The documented proposal or scope of work provided to the Client. "Components": Items such as hinges, handles, drawer runners, benchtops, lighting, and other hardware.

All quotes are valid for 30 days unless otherwise stated. Prices may change if the scope of work is modified or due to site-specific factors. Any variation to the original scope will be treated as a separate charge and must be agreed to in writing. The copyright in all designs, plans, and concepts remains the property of Ace Design Cabinets.

A signed acceptance of the Quote and a 50% deposit are required before work commences. Final balance is payable upon completion, unless otherwise agreed in writing. Delays in deposit payment may affect the start date and project delivery. By paying the deposit, the Client confirms agreement to these Terms and Conditions. If the Client cancels after work has commenced, a cancellation fee will apply based on work completed and materials ordered. Deposits are non-refundable.

All invoices must be paid by the due date stated on the invoice. Late payments may result in delays and may incur interest or recovery costs.

Ownership of all Goods remains with Ace Design Cabinets until full payment is received.

Goods are delivered to the site nominated by the Client. As joinery items are bulky and heavy, the Client acknowledges there is a risk of minor damage during delivery despite best handling efforts. Risk in the Goods passes to the Client upon delivery or installation. The Client must ensure site access is clear, dry, and safe for delivery and installation.

The Client must ensure the site is ready and accessible for installation on the agreed date. Additional costs may apply for delays caused by site conditions or other trades. The Client is responsible for notifying us of any site-specific access requirements.

Demolition is not included unless clearly stated in the Quote. Rubbish removal (including packaging, off-cuts, or old cabinetry) is not included unless specified. Additional charges apply if demolition or rubbish removal is later requested. The Client acknowledges the risk of superficial marks, dents or scuffs due to tight or difficult delivery access.

Caulking is not part of the standard joinery service. Due to uneven or out-of-square walls, gaps between walls and cabinetry may occur. It is the Client's responsibility to arrange caulking, painting, or plastering if required.

Natural variations in colour, grain, and texture may occur and are not considered defects. The Client must approve all finishes and materials prior to production.

The Client must inspect all work upon completion of installation. Any concerns must be raised in writing within 14 days of installation. If remedial work is required, only the agreed value of that specific work may be withheld. All other outstanding payments must be made in full.

We warrant our workmanship for  7 years under normal residential use. Components and hardware are covered by the manufacturer's warranties. Warranty is void if the Goods are misused, modified, or not properly maintained.

To the extent permitted by law, our liability is limited to repairing, replacing, or refunding the value of the affected Goods or Services. We are not liable for indirect or consequential loss, including delays, third-party costs, or profit loss.

If any payment is overdue by more than 14 days, we reserve the right to engage a debt collection agency or take legal action to recover outstanding amounts. The Client agrees to reimburse all reasonable costs and expenses incurred in recovering overdue payments, including debt collection fees and legal costs. Interest may be charged on overdue amounts at the maximum rate permitted by law.

These Terms and Conditions are governed by the laws of the State of Victoria. Any disputes will be handled under Victorian jurisdiction.